Crisis Support

We provide immediate help and support to Filipino families and individuals facing difficult situations, while upholding their privacy, confidentiality and dignity.

AFCS provides support for people experiencing:

- Family violence and domestic violence
- Mental health crisis
- At-risk of homelessness/homelessness
- Elder abuse and neglect
- Financial hardship
- Hospitalisation due to accident or sudden illness
- Other crises

We provide crisis support case work by our qualified bi-lingual Social Workers to assist Filipinos in accessing mainstream support services including, but not limited to:

- My Aged Care
- Services Australia
- Victoria Police
- Local Government services
- Victorian Department of Families, Fairness and Housing i.e. housing services
- Non-government organisations and service providers i.e. family violence, crisis accommodation,
- Primary care services i.e. GP

Our team are hear to listen and support you through challenging times. Speak to our friendly team 03 9701 3421.

If you’re in immediate danger, please call 000 or go to a hospital emergency department.

Nurse-on-Call 1300 60 60 24 is a free helpline that connects you with a registered nurse 24 hours a day, 7 days a week.

Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services.

Call: 13 11 14

Text: 0477 13 11 14

Chat online: Lifeline Crisis Online Chat Service

1800RESPECT is a confidential information, counselling and support service. It is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence. You can contact them by phone or online chat anytime.

Call: 1800 737 732

Text: 0458 737 732

Chat online: Online Chat with 1800RESPECT